IT Support
The size of your organization and importance of your IT system will determine how frequently you need support from Oppello.
If you have any questions or problems all you need to do is pick up the phone or drop us an email. We will normally resolve your problems remotely, otherwise we will have a consultant on-site within 8 working hours to resolve the issue.
If you are running your own small business then outsourced IT support can save you time and money which can be spent elsewhere in you infrastructure. Oppello offer a range of IT business support packages and IT services to those running either a medium sized or small business which are both practical and economical including IT consultancy, computer network support services and even complete project management. Once we have carried out an audit on your system we are able to offer an IT support package which is completely tailored to your needs and your financial budget and we can give remote assistance and on-site IT support and training in London and the UK.
After each support query or on-site visit we will send you an e-mail stating what the issue & solution was, so you can refer to this in future and control your expenditure. We promise to use plain, jargon-free language at all times.
Many of our competitors will take full control of your systems, contractually preventing you from fixing issues yourself or performing standard maintenance tasks such as adding new e-mail users or using new software. Oppello believe that if you can solve a problem yourself you should be able to go ahead. We encourage and train you to maintain your own systems, empowering you to perform simple maintenance with minimal guidance from us.
Oppello can provide solutions that enable your staff to work from home, connect to the office while travelling, or to provide a common infrastructure between offices in multiple locations.
We can supply consultants to work at your premises covering temporary periods of holiday or sickness and giving you business continuity 365 days a year.
We're always on hand to do as much, or as little, as you need: whatever suits your business best.
